What do you mean by emotional intelligence ? Discuss models of emotional intelligence?

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  Definition: “Emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves & for managing emotions well in us and in our relationships.” —Daniel Goleman.

According to Mayer, Caruso and Salovey (2000), emotional intelligence refers to the abilities used to process information about one’s own emotions and the emotions of others.


Branches Of Emotional Intelligence :

1. Emotional Perception: the ability to register, attend to emotional messages in facial expressions, tone of voice and also in other stimuli like artwork. 

2. Emotional Integration: the ability to access and generate feelings which help in the facilitation of thought. 

3. Emotional Understanding: the ability to understand the implications of emotions i.e. how emotions change and how they can affect relationships.

 4. Emotional Management: the ability to regulate emotions and exercise control on the expression of emotions.


According to Bar-On (1997) “emotional intelligence is… an array of non-cognitive capabilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures”. 

According to this model, emotional intelligence has five components: intrapersonal, interpersonal, stress management, adaptability and general mood.




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